Artwork not engraving as shown

Not sure what’s going on but this is the 2nd time in two weeks that my artwork is not burning as designed. This happened on a cutting board last week and now on an Acrylic ornament. (See attached images)
I’ve been using Lightburn for a couple of years without this issue.
Any help in resolving this would be very much appreciated.

Thanks.


What did the control panel show when you did this? Did it look correct or did it reflect the actual burn?

If it reflects the actual burn then every time I’ve seen that it’s been due to a communication issue between the computer and the controller.

How are you connected to the laser?

If by control panel you mean preview, the attached shows that it should have been correct.

I’m talking about the actual Ruida display panel on the laser. This would show what the controller interprets. An issue with the display there would indicate that the file was transferred with the error.

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