# Atomstack s20 pro issues connecting rotary roller, roller not turning **URL:** \ **Category:** Ruida controllers\ **Tags:** rotary, atomstack\ **Created:** [October 12, 2024, 7:20pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368 "2024-10-12T19:20:59Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![OneAndOnlyme](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/oneandonlyme/32/61041_2.png) [@OneAndOnlyme](https://forum.lightburnsoftware.com/u/OneAndOnlyme)\ **Post date:** [October 12, 2024, 7:21pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/1 "2024-10-12T19:21:00Z")
Hello wondering if anyone could help me, Im trying to set up my Atomstack rotary roller to Atomstack S20 pro, I have followed the steps provided through videos and my laser is marking the object but rotary is not turning… steps I have done are: Edit - Machine Settings - Outputs setup - read - write I have take all the measurements (I assume correctly) Rotary enabled feature on - Roller entered the values y steps per…and the remaining values as in picture attached ![image](https://forum.lightburnsoftware.com/uploads/default/original/3X/d/b/db2649f24afc81759770c3c360926e5c3e362bee.png) I have drawn a square as directed through set up video, when i apply frame the laser module moves along y axis back and forth motion within the frame. I have tried to engrave the square on the glass jar which i have painters tape on as directed \* hoping possibly rotary would turn but did not I did engrave a line on the tape though …flustered… what am I missing Im sure its something simple lol?? ---
**Author:** ![thelmuth](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/thelmuth/32/73307_2.png) [@thelmuth](https://forum.lightburnsoftware.com/u/thelmuth)\ **Post date:** [October 12, 2024, 7:43pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/2 "2024-10-12T19:43:03Z")
Is it trying to move and just jigging back and forth, or no attempt at movement? Did you unplug the Y axis cable and plug the rotary into the cable? Send a picture of your setup showing the connections. ---
**Author:** ![OneAndOnlyme](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/oneandonlyme/32/61041_2.png) [@OneAndOnlyme](https://forum.lightburnsoftware.com/u/OneAndOnlyme)\ **Post date:** [October 12, 2024, 7:46pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/3 "2024-10-12T19:46:57Z")
No jigging… she moves smooth ,its the rotary not turning!! I will take picture post in a few min ty for replying truely appreciate your time. ---
**Author:** ![OneAndOnlyme](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/oneandonlyme/32/61041_2.png) [@OneAndOnlyme](https://forum.lightburnsoftware.com/u/OneAndOnlyme)\ **Post date:** [October 12, 2024, 7:55pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/4 "2024-10-12T19:55:21Z")
[[2 new items added to shared album] set up ![](https://lh3.googleusercontent.com/pw/AP1GczOI57P7o2Pw-6qhdT1IHjeBpM2Mjg1xtCfAVjdbzhA4lp9UWin78BD5zron2-ZqQwZyOYmqdlNgoxCAZpxFDWYWwGTpqkY_YToaOa1mQAVKdKoPkoea=w600-h315-p-k "set up") ](https://photos.app.goo.gl/RrDcfEm6mTynEnzY9) ---
**Author:** ![OneAndOnlyme](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/oneandonlyme/32/61041_2.png) [@OneAndOnlyme](https://forum.lightburnsoftware.com/u/OneAndOnlyme)\ **Post date:** [October 12, 2024, 8:02pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/5 "2024-10-12T20:02:11Z")
well…I found the issue ---
**Author:** ![OneAndOnlyme](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/oneandonlyme/32/61041_2.png) [@OneAndOnlyme](https://forum.lightburnsoftware.com/u/OneAndOnlyme)\ **Post date:** [October 12, 2024, 8:07pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/6 "2024-10-12T20:07:07Z")
I had both wires connected into one long wire as per in set up video I forgot I had done that, it is actually spare wire for other machines to connect… In set up video he crossed the wire and place back into housing in return gave more length it didn’t even cross my mind I had not crossed the wire, I probably wont either really no need for length at this time! Thanks for reply and reaching out I appreciate you!!! ---
**Author:** ![OneAndOnlyme](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/oneandonlyme/32/61041_2.png) [@OneAndOnlyme](https://forum.lightburnsoftware.com/u/OneAndOnlyme)\ **Post date:** [October 12, 2024, 8:09pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/7 "2024-10-12T20:09:33Z")
I knew it was something stupid…it always is lol 😊 ---
**Author:** ![thelmuth](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/thelmuth/32/73307_2.png) [@thelmuth](https://forum.lightburnsoftware.com/u/thelmuth)\ **Post date:** [October 12, 2024, 8:09pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/8 "2024-10-12T20:09:40Z")
> [@OneAndOnlyme](#): > > I had both wires connected into one long wire Glad you found the issue. ---
**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\ **Post date:** [November 11, 2024, 8:10pm UTC](https://forum.lightburnsoftware.com/t/atomstack-s20-pro-issues-connecting-rotary-roller-roller-not-turning/153368/9 "2024-11-11T20:10:33Z")
Closed on November 11, 2024, 8:10pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.