Basic help from a newbie

[Rick (Technical Evangelist)]

Have you had a chance to walk through the information provided above?

Why doesn't LightBurn have a phone number?

I feel like folks don’t understand why we don’t publish a phone number, so I’ll try to explain: With email or the forum, we can have ‘canned responses’ that cover 90% of what people ask, and sprinkle those into our replies, while answering the other 10% the old fashioned way. We encourage people to use the forum for this reason, but here other users can handle the really easy questions, or the ones that we can’t answer because we don’t have that hardware, experience with that kind of job, etc.…