# Brand New User - Struggling

**URL:** <https://forum.lightburnsoftware.com/t/brand-new-user-struggling/23850>\
**Category:** Ortur Lasers\
**Created:** [October 14, 2020, 1:32pm UTC](https://forum.lightburnsoftware.com/t/brand-new-user-struggling/23850 "2020-10-14T13:32:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Kurt](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/b19c9b/32.png) [@Kurt](https://forum.lightburnsoftware.com/u/Kurt)\
**Post date:** [October 14, 2020, 1:32pm UTC](https://forum.lightburnsoftware.com/t/brand-new-user-struggling/23850/1 "2020-10-14T13:32:23Z")

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I purchased an Ortur 2 and have been watching videos and have been able to get very faint burns on a pine board. I have not been able to replicate what I am seeing in videos where the laser is literally burning the wood and visible smoke is emitted.

I was using the GRBL software but Lighbirn was recommended. I am having the same issue with this software so I imagine there is some setting or trick that I am missing. I am trying to burn onto endgrain hardwood cutting boards and need more power!

Any advice is appreciate!

Kurt

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**Author:** ![LightBurn](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/lightburn/32/75577_2.png) [@LightBurn](https://forum.lightburnsoftware.com/u/LightBurn)\
**Post date:** [October 14, 2020, 5:49pm UTC](https://forum.lightburnsoftware.com/t/brand-new-user-struggling/23850/2 "2020-10-14T17:49:17Z")

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What speed and power settings are you using? Diode lasers need to go slow, with high power, and you also need to make sure you are focused properly to the smallest dot you can get.

> [@How do I turn on my diode at low power to focus it or frame a job?](https://forum.lightburnsoftware.com/t/how-do-i-turn-on-my-diode-at-low-power-to-focus-it-or-frame-a-job/10520):
>
> Diode lasers often don’t have a red-dot pointer like CO2 lasers do, so it is often useful to enable them at low power for focusing or framing. (Please do NOT do this if you have a CO2 laser, as the beam is invisible and this could blind you or start a fire) In LightBurn, go to Edit \> Device Settings, or click here: [image] Turn on the ‘Enable Laser Fire Button’ switch (make it green): Quit LightBurn and re-run it. You will now have two new controls in the Move window. A …

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**Author:** ![Kurt](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/b19c9b/32.png) [@Kurt](https://forum.lightburnsoftware.com/u/Kurt)\
**Post date:** [October 15, 2020, 2:40am UTC](https://forum.lightburnsoftware.com/t/brand-new-user-struggling/23850/3 "2020-10-15T02:40:31Z")

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Thank you for the prompt reply. I will try this! KH

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**Author:** ![Daveypoos](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/d/df705f/32.png) [@Daveypoos](https://forum.lightburnsoftware.com/u/Daveypoos)\
**Post date:** [October 15, 2020, 9:14am UTC](https://forum.lightburnsoftware.com/t/brand-new-user-struggling/23850/4 "2020-10-15T09:14:38Z")

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> [@Laser on but does not mark wood, cardboard or plastic](https://forum.lightburnsoftware.com/t/laser-on-but-does-not-mark-wood-cardboard-or-plastic/22011):
>
> Vigotec VG-L3A frame ( [http://vigotec.cn/](http://vigotec.cn/) ) With 450nm / 550mw diode lase.( [https://www.ebay.co.uk/itm/12V-2500mw-5500mw-Laser-Head-Laser-Module-Engraving-Module-Part-For-CNC-Engraver/402351061096?ssPageName=STRK%3AMEBIDX%3AIT&var=672349456099&\_trksid=p2057872.m2749.l2649](https://www.ebay.co.uk/itm/12V-2500mw-5500mw-Laser-Head-Laser-Module-Engraving-Module-Part-For-CNC-Engraver/402351061096?ssPageName=STRK%3AMEBIDX%3AIT&var=672349456099&_trksid=p2057872.m2749.l2649)) Controller board markings CNC-01 V2.0 170708 I have viewed the videos & read the introduction document I have tried the settings I can find sp $32=1 $30 & S-value max = 255 But I cannot even mark cardboard, plastic or w…

I had a similar issue this might be the problem

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**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\
**Post date:** [November 14, 2020, 9:14am UTC](https://forum.lightburnsoftware.com/t/brand-new-user-struggling/23850/5 "2020-11-14T09:14:43Z")

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Closed on November 14, 2020, 9:14am UTC

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