With the laser in Texas, we don’t need to wait to move toward success. I’m hopeful that the hard drive is still available.
If you’re willing, have a look on the hard drive for a couple of lbprefs files; before and after is ideal. If you’re not willing to share them publicly you’re welcome to email them to: Support@lightburnsoftware.com
Attn: John Re: Z-axis question Forum 98641
Reviewing them is something that would still allow the diagnostic process to move forward.