Can not download new ver1 windows7

I can download new ver1.keep getting this code im running windows 7

an error occurred while trying to replace the existing file
delete file failed code 5
access is denied
Please help
John

Thank you for reporting this, we are investigating and will report back shortly.

You have to quit LightBurn before running the installer.

I did still wont install
Thanks John

Can you show a screenshot of the error message?

here it is
John

here it is

I update windows and now it s installed
Thanks for the help
John

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.