Can’t reload Lightburn


(L Ziring) #1

I have to reload Lightburn on my laptop. When I try to do this, I get a msg stating “ already installed remove on control page.
I do this and get the same msg each time I try.
TIA


(Ray Kholodovsky) #2

Please provide a screenshot of the entire LightBurn window and showing that message. No cell phone pics please.


(Ray Kholodovsky) #3

Please provide a screenshot of the entire LightBurn window and showing that message. No cell phone pics please.


(L Ziring) #4

Ray
My problem has been resolved . A friend helped me and he was able to reinstall s/w. I don’t know what he did but lt seems to be ok now.
Thanks for your quick reply.