Cannot find my laser

I am trying to connect a lightburn trial with my 50w co2 laser, I have connected the USB & network leads to my laptop hoping that it would register in some way. However when I go to the find my device and then ‘next’ the window still shows as blank.

Unfortunately the disc that came with the machine which contains all the information & instructions regarding the machine/software is corrupt and cannot use it.

I have to contacted the place to see if they can send me a new one, however in the meantime I was wondering if anyone has had the same issues ?

Connecting to a Ruida controller over USB is a well referenced problem between Mac OS and the Ruida FTDI chip.

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