Hi - I’m a new member.
We have a new Cloudray GM100 with the Cloudray safety enclosure. In the device settings the door switch is port 15 and the trigger is set to low. When the door is opened, the laser finishes whatever vector it is burning before it shuts off. We are cutting some simple shapes and this can be a significant amount of time. This poses a serious safety concern that must be corrected before we can qualify this laser for use.
This is in LightBurn Pro 2.0.02
I’m not familiar with the software for your laser machine, but does changing the trigger setting change the behavior?
I have a fiber and I would think the controller would be responsible for shutting it down in that instance.
The controller needs to detect it and shut off the laser, I don’t think Lightburn has any control over this.
Have to ask one of the Lightburn people if this is something they have control over. It doesn’t sound like the way Lightburn deals with things like this.
Maybe @Aaron.F can give us an answer?
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Thanks for the replies. I am also working with the laser supplier to resolve the issue. Kuth, the trigger setting is for the door switch condition and when set to high the laser only runs with the door open. The interlock does function as intended except for the delay in shutting off when lasing a long straight line.
Okay… And where is this setting configured? Through Lightburn software or some other way?
@BeeLaser , please show us a screenshot of the “Ports and Laser Settings” tab in the Device Settings.
I haven’t used a safety door on my machines, but it should be the “Door Protect” port here:
Do you see the IO Ports (Red and green lights on the top left) change status when you open and close the door?
I set mine up for the foot switch (14) to trigger the door protect to test it out. Could be the image, I’m running but it seems to respond quickly to a door protect input.
Good luck.
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Are you saying that the running job stops as soon as you press the footswitch (Door Protect)?
@BeeLaser So far, I couldn’t locate a manual for the Cloudray safety enclosure. Can you share the instructions you followed, or send us pictures of how it’s hooked up?
I don’t have any input ports on the galvo at hand to test it.
You need some kind of switch to activate the door protect input. Mine came with a foot switch to start marking.
I simply moved the start marking port number (foot switch) to the door protect port.
I/O port 14 is my foot switch…
Make sense?
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Oh, yes. Absolutely. I meant the instructions @BeeLaser followed when setting up the Cloudray enclosure.
Oops… sorry about that.
Yes, I was saying it appeared to respond immediately to the door protect input.
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I finally got a response with a solution from Cloudray. They were able to replicate my issue with door protect set to port 15 - low. The laser would finish the vector before stopping when the door was opened. They said the issue was with Lightburn and provided 2 solutions. the first was to use EZCAD2 instead. The second was to set door protect to none and set “Stop Marking” to port 15 high. That is working safely on my machine but opening the door makes the start marking screen go away which prevents resuming the cut (Not a problem for me) and shuts off the red preview trace (somewhat a problem) when the door is open.
Thanks again for the replies. Hopefully Lightburn will address the glitch in a future update.



