CNC Engraver Won't Connect

I’ve recently purchased a FoxAlien Masuter Pro with the 40W laser attachment. I’m trying to get it to connect to Lightburn but it won’t recognize or connect to it.

I’ve downloaded the appropriate drivers, it shows up in my ports in my device manager, power is there, everything seems to be set up properly but just won’t actually connect.

For what it’s worth, I also tried to see if I could connect it to LaserGRBL and it couldn’t connect either.

Hoping someone has some potential solutions for me.

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