Código G bloqueado durante el estado de alarma o jog

im getting this error and my burner doesnt work

any idea on why or how to solve it?
error 9:
Código G bloqueado durante el estado de alarma o jog.

Error 9 means the machine is not Homed (must have limit switches) or it is sitting on a limit switch (if you have them).

Manually move the laser head to the center of the laser workarea, then power it up. If the controller thinks you have limit switches (parameter $22=1), you must Home it to do anything else.

By hiding your profile, which would include your machine type, there is not much else we can say.