I am receiving the message “communication with controller failed” when opening up machine settings. I am a Mac user and have troubleshooted all I can think of up to this point on my Ruida Controller.
To rule out a bad thunderbolt port, I have tried with two different computers running Lightburn. I have replaced my Ethernet to Thunderbolt adapter, as well as the Ethernet cord itself. I have verified the IP address, as well as tried to create a new one for the computer to talk to the machine – still no luck. Essentially, without having tried a USB connection, I am now at the Ruida Controller where the Ethernet connects with the machine. Machine is a Boss LS1630.
Thank you in advance for any input or suggestions.