# Computer dead/no backup

**URL:** <https://forum.lightburnsoftware.com/t/computer-dead-no-backup/146097>\
**Category:** LightBurn Software Questions\
**Tags:** grbl\
**Created:** [July 31, 2024, 8:38pm UTC](https://forum.lightburnsoftware.com/t/computer-dead-no-backup/146097 "2024-07-31T20:38:55Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jalisco01](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/j/c6cbf5/32.png) [@Jalisco01](https://forum.lightburnsoftware.com/u/Jalisco01)\
**Post date:** [July 31, 2024, 8:38pm UTC](https://forum.lightburnsoftware.com/t/computer-dead-no-backup/146097/1 "2024-07-31T20:38:55Z")

</div>

Dumb question. My computer died and I didn’t backup my files. I’ve got a guy working on it. My question is can or does lightburn have the ability to retrieve any day that I had with lughtburn?

---

<div class="post-metadata">

**Author:** ![gilaraujo](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/gilaraujo/32/71745_2.png) [@gilaraujo](https://forum.lightburnsoftware.com/u/gilaraujo)\
**Post date:** [July 31, 2024, 8:47pm UTC](https://forum.lightburnsoftware.com/t/computer-dead-no-backup/146097/2 "2024-07-31T20:47:07Z")

</div>

Hi Sean

Would be important to avoid formatting the hard drive - if it still alive - and it wasnt the problem.

Lightburn preferences and LBRN project files could be retrieved and recovered if the disk is in good health.

Did the OS need reinstalling or it was a complete hardware failure?

As an added thought - If you were looking for your License Key instead - please drop me a Private message or email [support@lightburnsoftware.com](mailto:support@lightburnsoftware.com) and we will be able to help quite quickly 🙂

---

<div class="post-metadata">

**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\
**Post date:** [August 30, 2024, 9:06pm UTC](https://forum.lightburnsoftware.com/t/computer-dead-no-backup/146097/5 "2024-08-30T21:06:20Z")

</div>

Closed on August 30, 2024, 9:06pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.