Computer recognizes camera but Lightburn doesn't

I have a Thunder Nova 35 and bought the Lightburn camera kit through them. I have installed the camera and my computer recognizes it but the camera image of the bed will not show on the camera window module. I have restarted Lightburn and it’s still not showing up. It did recognize the Lightburn camera on the drop-down (before it just said webcam and none) but no image.

What kind of computer do you have, and running which OS version?

I have a Dell running Windows 10

In LightBurn’s settings, at the bottom, change the Capture System setting from ‘Custom’ to ‘Default’. This will use an older library that gives less control, but isn’t as sensitive to drivers and compatibility issues, permissions in Windows 10, etc.