connection lost means that your usb connection was dropped, either by your controller, or your computer. This is relatively common and there are a number of things that can cause it. Would you like to see help on troubleshooting this issue? Do you help me please ?
The message that pops up has a button you press that will take you to our documentation site with the most common causes and solutions for this problem. Did you click the button to take you there, and read what it says?
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