I just received a notice that Lightburn has crashed. Lightburn is barely responsive. I have a ton of orders and can’t get them to respond. I have had this working for a year on the same machine but 2 days ago when I turned it on it crashed.
Can you take a screenshot of what you’re seeing?
Has anything changed on your system since the last working session? Any Windows updates or other major occurrence?
Also please confirm the version of LightBurn you’re running.
Thank you for bringing this to our attention. If you still have it, we definitely want to see that report. You can post here or send to support@lightburnsoftware.com, include a link to this post for context, and we will investigate further.
As @berainlb request, please do provide further about any updates, and the version you are running. Thank you.
I sent that info to you 2 days ago. I will resend again when i get back to that computer but you can find the error message in my last 3 emails to LightBurn support
Thank you, no need to resend. I do see you are in conversation directly via our ticket system. Thank you. 
Can someone respond to me? The last correspondence i received asked me to try pressing the shift key when launching the app. I tried it and it didn’t work. That was a while ago and no response since.
Hi, I just updated form v1.2.04 to v1.3.01. It would work then lockup the laptop. I then did a Windows update. The Lightburn v1.3.01 will not start stating dLL 140 problems and to others as well, Windows states" not designed for this program".
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