A new user, still ready to pull rest of hair (very little left) out. I just received a new “Red” D1 Pro last week. Took my time and set it up per the manual. Although I was able to make the initial project of a phone holder, I was getting limit switch alarms. I tried Xtool software and then bit the bullet and purchased Lightburn, which seems to be great, but the passing of the limit switches and alarms still occur with both. I have updated the firmware. I checked the troubleshooting to ensure the limit switch cable ends are in place, which they are, I checked for cable binding but didn’t see any. I made sure cables with out of the way. When I tried to create/engrave/cut-out a small wooden keyring tag which was about 2.5 inches wide by 1 inch high with lettering. It framed almost the entire base wall to wall. The limit switches and alarms went off. Now it is banging against the side and end wall. I made sure my W and H boxes showed the correct measurements 2.5 x 1 inch (tried inches and then reset and tried MM) I even tried contact with “Xtool” for help but I am STILL waiting for them! Being a newbie, if the unit is not broken then, I’m sure I didn’t set something or set it wrong. ANY help would be appreciated. I really looked forward to doing some engraving (I’m retired) before I die but having “New Guy” problems. (Ha-Ha) Anyway, thanks in advance for any/all help.