I have used my D1Pro 20W many times with Lightburn and had no issues. Here lately I have randomly had it happen twice there the laser head acts/sounds like its grinding against the edge but the head is out in the open area. All software and firmware are up to date. I know the D1Pro works fine because when this happens, I can switch over to Xtool XCS software and it works fine. Does anyone have ideas of things to check when this is happening? I have tried rebooting equipment and laptop.
Hi Ryan
Do you think it could be the speed of acceleration when the module is moving to another location and tries to cover the distance at speed.
That happened to mine today, just once and only for a very short distance. I set my jog speed to 3000mm/min a while back and it does that while Homing and Framing but now and then it does as your describing during a job.
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Definitely work checking out. I don’t normally change any settings like that but anything is possible. I will check it soon. Thanks for the feedback
Actually it was the powder coat paint powder that kept getting blown away by the high speed aproach of the bulky snapmaker ray 20w module that made me slow down the jog speed, but that apparently does not slow the Fast white space scanning.
If it occurs while speed-crossing whitespace, you could turn that off but it would add a bit of time onto the job.
I had a look for other settings to contrl scan speed but didn’t find any.
Or you could set it at a lower number.
You can adjust the white space scanning Mike?
In the Device Settings window, just under the Fast Whitespace Scan button. I just learned setting it for my S30 did not set it for the SF-A9. Separate for each machine apparently.
Ah!, great..just lowered it. It was fun watching the module zipping around..but like a cat chasing the dot from a laser pointer, it grew tiresome.
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Update: 6/9/25
I thought I would share what I have “maybe” figured out by pure accident in case this was the problem and anyone else ever has similar. I have a stack of strong rectangle shaped thin magnets I use to hold things down. I had several of these stacked together, 10 to be exact, and sitting on top of the frame in the bottom right corner above. I happened to move them while trouble shooting and the first time I hit frame, it worked perfectly. I tried several more frames in different locations and all worked fine. It is possible that the magnets were strong enough to affect the gears and electronics just below the frame in that corner. This would make sense as to why the D1 would randomly have this issue. It could have been when enough magnets were placed there. I will continue to experiment and see if the problem happens again. I never would have thought of this as something to check. This was pure pot luck if this is the solution.
Happy Lasering!
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