Design is completely filled

I am new to this and getting frustrated, yesterday i was burning images fine, now today this is happening, images is completely filled in, i tried to trace image and it does the same thing. I need help, can i reset the software to the original settings.

Try posting a picture of the settings you’re using.
It’s usually something simple that just gets overlooked.

Ihis the design, the settings and the outcome.

You may have a bad board. @OrturTech can you assist? @loranzy1 - The best option is likely going to be opening a ticket with Ortur tech support on their site: Ortur Customer Support – Ortur Support Ticketing System

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