CabanyCo
(Cabanyco.com)
June 11, 2021, 10:51pm
1
Recently my laser engraver has been making errors that are ruining product. I’ll send something to engrave from Lightburn and when it engraves, it will skip around and improperly engrave. I cant tell if this is a Driver issue,USB, Software, Or machine error. Has anybody dealt with this before?
thank you!
Rick
(Technical Evangelist)
June 11, 2021, 11:55pm
2
Which OS, controller in your CamFive, and version of LightBurn? Let’s start with this.
CabanyCo:
I’ll send something
For clarity, are you using the ‘Start’ or the ‘Send’ button?
CabanyCo
(Cabanyco.com)
June 22, 2021, 9:34pm
3
Windows 10, Ruida 644XG, lightburn version 0.9.24
When i click start and let something engrave this issue has been happening.
It never used to do this, its a new issue.
For example, i just tried to run the machine and the attached image is the result
Rick
(Technical Evangelist)
June 22, 2021, 9:52pm
4
Please review and provide the same if you will.
Thank you for reporting this. We are tracking what appears to be a similar issue and yet have not been able to reproduce on our hardware.
If you would, which exact model number and firmware is this Ruida 644XS? You can find the firmware from the HMI key panel when the laser first boots. For the model, there should be a silver sticker on the control box module inside the metal cabinet of your Bodor that looks like this:
[image]
tl;dr: need exact model number from sticker on control box and firmware version when you can. Thanks,
system
(system)
Closed
July 23, 2021, 4:35pm
6
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