Error encountered - Disconnected

Hi everyone. I am trying to setup my 50W JPT Fiber Laser, and have already added it into my device list using the “Find My Laser”.

It still says “Error encountered - Disconnected” at the bottom right corner of the screen, and also says laser is Busy. I can’t even perform framing. Does anyone have any idea on how to proceed?

I was using Ezcad2 prior to this, and already installed the Ezcad2 driver (following the tutorial here: Galvo Installation - LightBurn Software Documentation)

EDIT: Also FYI, I am using Windows 10.

Thanks in advance!

Same issues here on my end. I have the USBLMCV4 version not the V2. Just need to go back to EZCAD2 and get a damn refund.

Hi, can someone please help? Been stuck at this for almost two weeks.