# Fiber Laser not seen, driver install fail

**URL:** <https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192>\
**Category:** LightBurn Software Questions\
**Created:** [June 30, 2022, 6:17pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192 "2022-06-30T18:17:07Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Learjet3](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/8797f3/32.png) [@Learjet3](https://forum.lightburnsoftware.com/u/Learjet3)\
**Post date:** [June 30, 2022, 6:17pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192/1 "2022-06-30T18:17:07Z")

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I have a JPT 50W fiber and tried setting it up with the new lightburn. Driver says it installs, but no device shows up under USB. Still see the BJJCZ device with Laser Mark Control Board v4 under it. Tried uninstalling that and reinstalling the lightburn driver, but get the same resualts. Any suggestions?

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**Author:** ![Shark](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/shark/32/42431_2.png) [@Shark](https://forum.lightburnsoftware.com/u/Shark)\
**Post date:** [June 30, 2022, 6:40pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192/2 "2022-06-30T18:40:08Z")

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You could try the Zadig-based driver swap.

[https://lightburnsoftware.github.io/NewDocs/galvo/Installation.html](https://lightburnsoftware.github.io/NewDocs/galvo/Installation.html)

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**Author:** ![LightBurn](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/lightburn/32/75577_2.png) [@LightBurn](https://forum.lightburnsoftware.com/u/LightBurn)\
**Post date:** [June 30, 2022, 7:36pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192/3 "2022-06-30T19:36:11Z")

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You can also first try uninstalling the JCZ driver first, then install the LightBurn driver. Some systems are a bit fuzzy this way.

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<div class="post-metadata">

**Author:** ![Learjet3](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/8797f3/32.png) [@Learjet3](https://forum.lightburnsoftware.com/u/Learjet3)\
**Post date:** [June 30, 2022, 7:48pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192/4 "2022-06-30T19:48:16Z")

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the lightburn installer reports: BJJCZ USBDevice successfully installed, is that what it is supposed to say?

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**Author:** ![LightBurn](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/lightburn/32/75577_2.png) [@LightBurn](https://forum.lightburnsoftware.com/u/LightBurn)\
**Post date:** [June 30, 2022, 7:52pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192/5 "2022-06-30T19:52:47Z")

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When your laser is plugged in, does it show up as a BJJCZ device, or the USBLMCV2 one?

When it’s ready for LightBurn, it should show up in the Device Manager down here:

 ![image](https://forum.lightburnsoftware.com/uploads/default/original/3X/5/c/5ceebc32181fafb6173689075168c6519a95f4d7.png)

Not near the top as a BJJCZ device.

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<div class="post-metadata">

**Author:** ![Learjet3](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/8797f3/32.png) [@Learjet3](https://forum.lightburnsoftware.com/u/Learjet3)\
**Post date:** [June 30, 2022, 7:55pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192/6 "2022-06-30T19:55:15Z")

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Well, it did show up as BJJCZ device, but I just got it to load the right driver. lightburn detects it now.

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**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\
**Post date:** [July 30, 2022, 7:55pm UTC](https://forum.lightburnsoftware.com/t/fiber-laser-not-seen-driver-install-fail/70192/7 "2022-07-30T19:55:37Z")

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Closed on July 30, 2022, 7:55pm UTC

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