I have two files that are similar. I’ve designed a set of record dividers that I want to make as gifts for friends this year. I designed the outer shape once and copied it 26 times and added a letter to each copy. I’ve cut this file 3 or 4 times with no problems at all. But now when I try to cut it, I get what you see in the photo. I should note that the laser head gets to the stopping point and moves on. So I don’t think it’s a dirty lens or mirror (pretty new machine anyway). When I do a preview / play it shows the entire line being cut.
Is it possible the file has gotten corrupted somehow? I’m baffled!
Thank you for any help you can offer.
My system info:
MSI Bravo 15 laptop with AMD Ryzen chip
I connect to the machine with a USB cable and “print” directly from the laptop, as opposed to sending the file to the machine and starting there.
I’d be happy to send a file to you. But here’s what’s weird, as I mentioned, I’ve printed this file almost 10 times with no issues whatsoever. That was even over USB! I sent the file in to tech support and they told me that it doesn’t appear to be corrupted at all. I’m thinking that maybe I just have to recreate the file from scratch now, but then I’m wondering what to do if THAT one craps out.
As a side note, the file was created 100% in Lightburn. Not imported from AI or anything else.