I just downloaded and installed the latest version of your software. I had used it a couple years ago and am updating my systems, so I am familiar with it. I will be attaching the laser to my home built CNC on the Z axis for laser burning. It uses an Arduino/CNCShield and I use it all the time with Universal Code Sender for various projects. Just adding a laser to it.
I installed the software and have it on the trial mode until I receive my key. The software did an autoconfiguation and properly identified my laser and control system. Perfect so far.
When I then simply clicked the button for the software to connect to the hardware and laser, the laser came on for a moment, went back off. Immediately after, the software ordered my CNC’s Z axis to plunge downward with no stops. Before I could stop it, the Z axis carriage plunged into the spoil board, kept going, broke the router bit, then shattered the collet shaft, then pushed out the router from it’s now cracked bracket and continued to plunge downward until it broke the Y axis gantry it is mounted on. My machine is now ruined and I have to rebuild several parts!!! WHAT THE HECK?!?!?
What command does this thing initiate when you simply connect it to the hardware via the serial port that would order the Z axis on an uncontrolled decent, ignoring all soft limits and destroying the hardware?!?!?
MAD AS HELL