Hardware problem with Atomstack X20

Hi!
I know it is nothing related to LB, but I need to know how to fix this…

I have installed a Atomstack X20 pro, but I have a problem with this… I dont know how to fix it.

Notice the circles are not circles, and the letter are… a mess, at the best.

Any idea?

(I am exporting as GC code and burning with a memory card)

Do a full mechanical review of your machine:

  1. Check that your pinion gears are properly secured to stepper shaft
  2. Check belt tension. Make sure they are taught, but not too tight.
  3. Check wheel gap to rails. Make sure they are running smooth and with no slop. Remove gap using eccentric nuts if necessary. Make sure they’re also not too tight and binding.

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