Having a problem reconnecting to my X1Pro 10W laser

I have a X1Pro 10W laser, when I first started up lightburn, I went through the process to connect to my laser, all went fine. Now when I go back to use it, the device does not show connected. I have tried turng the computer and the laser off and on, no luck. The only thing that works is deleting my laser and go through the install process again. What am I doing wrong?

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