Help please problem with set up

I have the pergear laser storm l5 pro and am using a dell windows laptop. I initially set it up with GRBL and have cut and engraved successfully. I’m now trying to get it to work with light burn I’ve figured out the software and have the laser connected but it will not work correctly.
I set it to cut a 400mmx400mm square, it cuts the y axis to 400 but the x axis only cuts 40mm. I have checked settings and both axis are set the same. I just can’t figure out how to get it to work. I’ve spent hours trying. I’d like to use light burn as can see so many advantages over GRBL . Can anyone help please ?

can you try using LaserGRBL and see if you got the same issue?

Only managed to get out to the laser this morning. I’ve retried setting a square on GRBL and now have the same problem on there so am assuming it’s a fault with the machine. The x assembly was already assembled when received the laser and initially it worked fine.

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