It’s says it’s a day one feature but I have been here longer than day one and I am still limited and it’s stopped conversation cold because I can’t respond. How do I get out of this dog house? There’s nothing like being frustrated and needing help to have automation holding you back from getting the help that you need.
i think it’s something that happens automatically or the LightBurn people fix it on an ongoing basis when they fall over it.
I was cut off cold on our last conversation due to it. 
it will probably get better again 