I am trying to make a class plaque and I keep getting this error when I send it to the laser to engrave. When I click on the OK button, the laser stops. If I do not click on the OK button, the laser will engrave a few items and stop. I tried grouping everything thinking that was the issue, but I still go the same error message.
To me, it looks like it’s communicating then disconnecting then throwing the ‘Problem’ message.
Which Thunder Laser do you have and how are you connected to it. Is your Del computer Win 7, 10 or 11?
I would suspect my usb cable is loose and disconnecting.