Icube not connecting

not sure why but when i connect my laser engraver i keep getting the following error message

I’d say that’s a firmware issue. Might try your vendor. Is this a new machine?

I’d try and run it and see what it does…

Does it respond and move the head in all directions?

If it doesn’t work, you’ll likely have to ask your manufacturer.

Maybe @misken has some advise…


I’d agree to @jkwilborn, this looks like a firmware error. Though, a new one :slight_smile: I’d recommend flashing the firmware again. You need to open the top cover and check which board is in there, then you can select the proper firmware version: Firmware Update & Settings - Diode Laser Wiki