Ikier 20w fiber laser setup

I am trying to find the setting for the ikier 20w fiber laser.
my software will control the unit but I cannot get it to burn the design
cables ar connected unit will control the fiber module but nothing is imprinted on the surface I am trying to engrave, I am using the same setting for my 35w diode, I know that some setting need to be changed but cannot locate any documentation

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