Image not matching what is being engraved

Two issues with my ortur master 2 laser.
First, I made an image and extended it to fill most (3/4s) of the area. When I went to burn, the image would only cover the first 1/3-1/2 of the area available.
Second, the image did not match the same image that was on the screen: it was distorted.
Even when I made the image way smaller, the proportion were all off, and it barely looked like what I told it to burn.
Any guidance would be greatly appreciated!
Thank you!

Post pictures and post the project file to get the best chance of finding the solution to your problems.

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