Hi all.
Total newbie here just trying to find a hobby to help with my mental health thats not going too well
Ive had my Kentoktool JL5 5.5w for a week now and losing hope in it!
I use a Dell running windows 11
Installed as per all instructions videos and manuals.
I get the laser on and the fan but it just wont move. Im getting the Alarm 6 message
alarm 6 homing fail. reset during active homing cycle. please check the machine with following point 1. whether the control box is activated 2. whether the limit switch or motor wire loose ok
Contacted Kentoktool but they arent very helpful at all.
Uninstalled and reinstalled drivers as that was their only suggestions.
Any advice welcome please, or do i have a faulty machine that i need to return?
Thank you
Edit. Sorry machine is brand new not a second hand purchase.