Laser engraves top and bottom but not centre

Just tried engraving a mug. I ran preview and it looked great. Loaded mug onto rotary roller and started project.

Top and bottom 1/3 of image perfect but centre 1/3 is blank.

I have checked all settings nothing jumped out me

Your help would be greatly appreciated

Share the file, and show us what the outcome produced. You are not offering much detail here which would be helpful. :slight_smile:

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