I have a Monpor Onyx running win 11 on the computer. Suddenly when I send the job to the laser I get an error that says there was a problem with communication. But when I click ok the job runs but the laser stops at random intervals. When it stops if I click the pause button on lightburn it will continue? Need help thank you
Maybe a new USB cable with ferrite will solve this.
have you made sure windows isn’t managing the power on your usb port and turning it off?
Thank you, I have not but I have had a lot of other usb devices attached without issue, including external hard drive.
Also it was fine and only started on the last two files I have run. From different designers and different sources.
depends on the amount of time the port is staying active hard drives on usb ports can be managed with windows as very rarely are they in a constant state of read and write and it is only a slight delay to turn on and off. whereas constant communication can’t be interrupted. I found this to be so on my machine and have had to turn off all power management to my usb ports as I do some engravings that run for 40 hrs.+
Thank you will check it out.
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