I bought a second laser and have it at my sisters house, it works pretty well with my laptop. She wants to get into it as well so she purchased a new laptop to use for it. The problem is that it will not find the machine from her laptop. I tried resetting machine, I tried a different usb cord but no luck. Anyone have a suggestion?
Do you see a device of any kind appear when you connect the laser? If not, that’s implying that Windows is not detecting the device at all, driver or not.
Can you take a screenshot of Device Manager with all ports and unknown devices showing after the laser has been plugged in and turned on?