# Laser preview not showing laser but still engraves

**URL:** <https://forum.lightburnsoftware.com/t/laser-preview-not-showing-laser-but-still-engraves/189669>\
**Category:** LightBurn Hardware Compatibility\
**Tags:** diode-laser\
**Created:** [May 12, 2026, 4:12am UTC](https://forum.lightburnsoftware.com/t/laser-preview-not-showing-laser-but-still-engraves/189669 "2026-05-12T04:12:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nicksmithvisuals](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/n/edb3f5/32.png) [@Nicksmithvisuals](https://forum.lightburnsoftware.com/u/Nicksmithvisuals)\
**Post date:** [May 12, 2026, 4:12am UTC](https://forum.lightburnsoftware.com/t/laser-preview-not-showing-laser-but-still-engraves/189669/1 "2026-05-12T04:12:26Z")

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Was working fine engraving coins and now my live preview/framing won’t show my laser any help would  
Be greatly appreciated

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**Author:** ![Kuth](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/bc8723/32.png) [@Kuth](https://forum.lightburnsoftware.com/u/Kuth)\
**Post date:** [May 12, 2026, 12:48pm UTC](https://forum.lightburnsoftware.com/t/laser-preview-not-showing-laser-but-still-engraves/189669/2 "2026-05-12T12:48:58Z")

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Can you give us more details?

Software version and, if possible, a screenshot of the problem?

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**Author:** ![Nicksmithvisuals](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/n/edb3f5/32.png) [@Nicksmithvisuals](https://forum.lightburnsoftware.com/u/Nicksmithvisuals)\
**Post date:** [May 12, 2026, 3:38pm UTC](https://forum.lightburnsoftware.com/t/laser-preview-not-showing-laser-but-still-engraves/189669/3 "2026-05-12T15:38:34Z")

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I contacted the company and they believe my laser diode for live marking/preview went bad so they are going to send me a new one

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**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\
**Post date:** [June 11, 2026, 3:38pm UTC](https://forum.lightburnsoftware.com/t/laser-preview-not-showing-laser-but-still-engraves/189669/4 "2026-06-11T15:38:48Z")

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Closed on June 11, 2026, 3:38pm UTC

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