Laser unresponsive after first cut, now lightburn nonresponsive after first cut

[trcmag (Martin Gaut)]

I have had the problem of the laser becoming disconnected after making the first cut then making a change for a while. This is how it goes

setup cut in lightburn
cut
make adjustment in lightburn
reposition laser on table
laser is not connected, I have to restart the laser and reposition the laser to make the second cut. The laser returns to the previous position after restarting.

This is a problem that I have dealt with for at least a year or more.

Now Lightburn freezes up after the first cut and I have to close and restart lightburn and the laser to make a second cut.

windows 10
ruida controller
orion laser 60w
trcmag

[trcmag (Martin Gaut)]

This topic is still a problem. I cannot reconnect the laser after disconnecting. The devices button does not do anything. The machine is not paused in the middle of a job. I can still operate the laser ie. redoing the identical job by pushing the start button on the laser. I am only running a single copy of lightburn

Disconnecting if i reposition the laser

I have a Orion 60w laser with ruidia controller 644XG. I run a job and then move the laser to a new position to access fresh material and the laser disconnects. If I don’t move the laser it usually allows me to run another job, but sometimes it also disconnects. I have to shut off the laser and restart it for it to work again. sometimes I have to reboot my computer for it to start again. When it restarts it doesn’t return to the position I set it last it returns to the position that it was …

[trcmag (Martin Gaut)]

How can I get support for this problem?

[Dannym (Danny Miller)]

What is your connection? USB or ethernet?

Strongly recommend ethernet

[trcmag (Martin Gaut)]

usb
I don’t have ethernet on my computer. Would i get an adapter to go from usb to ethernet?

[Dannym (Danny Miller)]

Beg pardon? What type of computer has no ethernet?

USB to ethernet would defeat the point. It brings back in the USB as the weak point- USB is slow and somewhat unreliable.

[trcmag (Martin Gaut)]

it only has one usb a, one usb c port. thats it. it has wifi lol its the apple way, but not an apple.

my laser cutter has usb a and ethernet.

I don’t have a speed issue. When i send it, it starts with little to no lag. It just gets disconnected somehow and i have to restart lightburn and the laser cutter to make any changes