Laser wont even cut paper

Hi, I have bought a second hand Eleksmaker a3.
when I run it on its own software it works fine.
But when I try to use LightBurn the Diode wont even cut through a piece of paper.
any help would be greatly appreciated David

Is it white paper? Diodes use visible light, and white reflects most of it, so you have to go quite slow. If you find black construction paper it cuts easily.

How fast are you trying to do this, and what power is the laser?

Hi Oz Thanks for your reply.
Yes it was white paper .
I had the laser set at
70% and had it slowed down
to 400 mm.
Im new to lasers so now
very well versed on the

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