LB won't import .jpg files

Hello All,

I try to import a jpg file. I use the import command, select the file (double click or select then “open”) and it goes back to the grid screen like nothing happened. Do I have to do anything else?

You shouldn’t …

Did you try clicking on the zoom to frame selection icon zoom-to-frame-selection after importing it?

Is there any errors displayed?


I’m off to bed now (it’s 01:40 here in the UK!) but if you can attach the troublesome jpg file here I’m sure someone will be able to help you out before me.

Are you importing it to a layer that has show turned off? I do that sometimes and it takes me a minute to realize what happened.

I do not import image files. I just drag and drop a copy from Explorer (File Manager) to the Lightburn workspace.