I purchased lightburn DSP recently and installed on 2 computers, today I booted up my pc and the power went out during a lightburn session, my pc reset and when I jumped back into lightburn my key was no longer in the key spot. I put my key back in and clicked activate but it says its already installed on 2 pc’s. Any help would be appreciated.
thanks
It is best to send an email to support at lightburnsoftware dot com for these types of License issues. Having said that, looking into our system I find you via your email used here on the forum to see the following machines activated.
Tell us which one to remove and you will be able to reactivate this system again.
Thanks,
Please remove Desktop computer.
Thank you i’ll use that email from now on if i have the issue.
Done. You should be able to reactivate that computer again now.
Thank you very much. great support.
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