Hi, Just an FYI. I tried the instructions to log onto the licence portal by clicking on forgot password, but no email was ever sent. Tried twice but nothing happening.
Cheers
David
Hi, Just an FYI. I tried the instructions to log onto the licence portal by clicking on forgot password, but no email was ever sent. Tried twice but nothing happening.
Cheers
David
I tested it several times myself before posting the details, so I know it works. Check your spam folder, and if you have a microsoft based account, like hotmail, live, outlook, or MSN, they’ve been a huge pain in the butt in general - I don’t know exactly what’s going on with them, but they seem to blacklist anything that might have ever been used for spam at some point, so any sort of auto-mail server is rejected.
Nothing in Junk folders Oz. I’ll try it again.
Cheers
David
Found I had a log in already that you sent when I signed up so have managed to get in using that email and password, so may it wasn’t working because I already had a valid account? Anyway, tried the forgot password again and still no email, but for me it doesn’t matter now I can log in.
Cheers
David
Your email address ends with outlook.com, which is a Microsoft based address. As I mentioned in the first reply, I suspect this is the issue, as I’ve done many password resets when testing, after being logged in, with no issues.
No problem Oz I am in with the original password you sent - I’ll try not to forget it:-)
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