License issue after updating to v0.9.22

[WalterSKW (Walter Huwels)]

• Started V0.9.21 (loaded and fully functional)
• Got update to V0.9.22 available message
• Updated to v0.9.22
• after starting app : got license page (“We’d love to make Lightburn free, but…”)
• entered my valid license key (still 480 days or so left)
• getting “Activation limit for key has been reached”
• Lightburn won’t start anymore.

I’ve 2 PC’s for Lightburn: one on my CAD-PC, one on a small PC controlling the laser in another building.
This configuration worked fine until now.

I downgraded again to V0.9.21 and ran to my surprise into the same issue.

Could a network card issue I had earlier this week, cause this behaviour?

Any suggestions?

Thanks,

Walter.

[Rick (Technical Evangelist)]

Yes, it could. You can clear the current activations and re-activate the computers you’d like using our License Management portal.

[WalterSKW (Walter Huwels)]

That list is empty. (Cryptlex)

[Rick (Technical Evangelist)]

I see what is happening. The email address for you key is different. I have changed it to match, so it should show now. Please let us know if you experience any issues with this.

[WalterSKW (Walter Huwels)]

Up and running again!
Thank you for the excellent support!