I purchased Lightburn 2 days ago when my trial ended. I received the activation code and after it loaded an updated version it worked fine. Today I open the app and it said my trial ended and I must purchase to continue. I tried putting in the code again and it says it’s invalid. Help
I see one of the 2 standard seats allocated at present, so you should be able to enter the exact key on a new install and have that work. Use your OS copy and paste (ctrl-c for copy and ctrl-v for paste) to ensure the key is correctly entered. Additionally, you can manage the allocation directly yourself using the License Management Portal.
If you continue to have issue with getting this to work, please reach out to firstname.lastname@example.org. We prefer to work license issues in private, as to not expose personal data here in public.
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