Morning All,
We’re a company that supplies Lightburn alongside our Lasers.
In the last hour (10am approx GMT) we’ve had several customers reporting that they have been kicked out of their license key, and when they reinput it they get an error saying it isn’t valid.
Is anyone aware of a server issue that could be causing the authentication to fail?
Many Thanks
Lewis
Contacting LB directly in this case is probably the best.
Thanks Bernd,
I’ve sent an email to them, thought I would check with the forum as assumed it will likely affect others too and keep it all in one place.
Lightburn have confirmed they had reports from elsewhere too. A couple of customers are now reporting they are able to get back on, so it looks like it was just a small glitch that is now being sorted.
Seems to all be resolved.
Thanks for the swift resolution @LightBurn and team.
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