License lost after upgrade / Licence perdue après mise à jour


j’ai renouveler mes 2 licences et suite a cette action l’une de mes 2 licences a disparue du site Cryptex
Que dois je faire pour retrouver mes licences ?
Merci d’avance de votre retour


I renewed my 2 licenses and following this action one of my 2 licenses disappeared from the Cryptex site
What should I do to recover my licenses?
Thank you in advance for your return

Hi Marc, please contact us via email - with details of the key which is no longer visible in Cryptlex.

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