License Portal no access!

I can not enter the License Portal! I am not receiving a return email wen I ask for a password reset.

That’s because you didn’t purchase the key from us, but from J-Tech, so we have no record of your key in our system. Or, at least we didn’t until you purchased the renewal earlier today - that has been processed now, so you should have access.

(and you’ll likely want to undo those changes to the design when finished)

Uups…sorry I forgot, I thought I purchased it from LightBurn,

Thanks for your help!