Hi there! I just received my Omtech Polar. I connect my new laser to my laptop via usb. I then searched device in lightburn. When I did this it found my laser but said I did not have the DSP license. It rerouted me to purchase the DSP license and creat an account as I checked out as guest a year ago when I got my old laser. I created my account paid the 60.00 to add the license for DSP and the. Upgraded from lightburn 1.2 to 1.3. I deactivated my “old license key” and deactivated the updated license to start using right away. Now lightburn can not locate my laser. Any trouble shooting suggestions would be appreciated.
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