Lightburn 2.0 today - Scale Issue

Thank you! and thank you for helping diagnose.
Do you recall why - in the past - you enabled that feature?
250% scaling was giving you some issues?

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Actually it’s default ( original position ) set on the recommended size for the system. Also running a 5K 27inch second display and matching font sizes to both.

Kudos to you for the quick responses and assistance to get everything back to what it should be.

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Thank you!

5K screen is a lot of pixel real estate :slight_smile:

I have not had a problem thus far.

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A post was split to a new topic: Multi Trace Issue

Hi,

Whenever I upgrade, I always install to a new folder so that you have the option to revert to the ole version of the new one does want to play well.

Gone for the day, will check it when I dont have a ton of projects to get cut. Hopefully later tomorrow, what was the outcome from all of this??

For Future Reference - The scaling issue seems to be based on a combination of factors we are still trying to iron out.

  • Window Scaling set to a value > 100%
  • High DPI Settings set to an override.

To address the issue

On Windows

  1. Navigate to C:\Program Files\LightBurn
  2. Locate LightBurn.exe, select the file and right click > Properties
  3. Click Compatibility Tab at the top
  4. Click Change High DPI Settings
  5. Make sure the “override High Dpi Scaling Behaviour” is unchecked

On LightBurn 2.0:

  1. Navigate to Edit > Settings
  2. Display Tab

Change:

  • ToolBar Icon Size: Normal
  • Font Size: Default

The steps above should resolve the issues of scaling on most cases.
If they do not work - please get in touch here or at support@lightburnsoftware.com

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Along with the scaling issues mentioned here the updated version has changed the speed settings from mm/m to mm/s. Took me a bit to workout what had changed when the laser was no longer cutting. Sorted in the settings now.

That is a pretty significant switch. How did you change it back? I think i will stick with the other version until 2.01 comes out with changes. No update should require us to do a bunch of changes on our system. Dodnt change anything except hit the update button.and quickly realize i needed to revert.

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Adam,
I had the same issue after updating to 2.0.00, with all icons and text extremely large. The instructions provided in this thread solved the issue, but the key was to change the Display Settings within LightBurn, which was set to the highest level for both Toolbar Icon Size and Font Size. Not sure why that was the default setting after downloading 2.0.

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@PatD121 (or anyone else here that had the issue) - could you do me a favor?
In LightBurn go to File > Preferences > Open Prefs Folder
In there is a folder named backup - make a zip archive of that folder and email it to support (support@lightburnsoftware.com). Please reference this forum post. (you can’t upload zip files to the forum).
The toolbar icon size and font size values do not default to max value so, in theory, the only way they were at that highest level is if you had changed them previously. Since that doesn’t seem to be something you remember doing I want to confirm what the values were before your upgrade. Sending me the backup folder will have old prefs and I can inspect them to be sure. I’ve been digging into the code and don’t see a way those values would’ve randomly changed between 1.7 and 2.0 but stranger things have happened so this will help me confirm.

I got a same problem on my laptop. On desktop works just fine.
Jacob

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Had same issue here. Was able to get the Main UI back to normal with the instructions here. However , popping out a tool window to 2nd monitor borks font size and window size. Tool window is partially off screen with no way to move it back and redock it?

UPDATE: Used window>reset to get tool windows back to “normal” .

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I have the same problem..It is hrad for me to understand all the things I have to do to change this.Can you translate the steps in Dutch?

In Windows

Navigeer naar C:\Program Files\LightBurn. Zoek LightBurn.exe,
selecteer het bestand en klik met de rechtermuisknop > Eigenschappen

Klik bovenaan op het tabblad Compatibiliteit

Klik op Hoge DPI-instellingen wijzigen

Zorg ervoor dat “Hoge DPI-schaalgedrag negeren” niet is aangevinkt

In LightBurn 2.0:

Ga naar Bewerken > Tabblad Instellingen Weergave

Grootte werkbalkpictogram: Normaal

Lettergrootte: Standaard

De bovenstaande stappen zouden in de meeste gevallen de problemen met schalen moeten oplossen. Als ze niet werken, neem dan hier of via support@lightburnsoftware.com contact met ons op.

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@Metalshaper Extend below for dutch translation

Summary

In Windows

Navigeer naar C:\Program Files\LightBurn. Zoek LightBurn.exe,
selecteer het bestand en klik met de rechtermuisknop > Eigenschappen

Klik bovenaan op het tabblad Compatibiliteit

Klik op Hoge DPI-instellingen wijzigen

Zorg ervoor dat “Hoge DPI-schaalgedrag negeren” niet is aangevinkt

In LightBurn 2.0:

Ga naar Bewerken > Tabblad Instellingen Weergave

Grootte werkbalkpictogram: Normaal

Lettergrootte: Standaard

De bovenstaande stappen zouden in de meeste gevallen de problemen met schalen moeten oplossen. Als ze niet werken, neem dan hier of via support@lightburnsoftware.com contact met ons op.

I am having the Scaling issue as well, I am unable to resolve with the listed resolutions.

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Hello ShariL

Could you confirm you checked LightBurn.Exe and made sure High DPI is not enabled?
This step is important

Could You share with us your Backup folder so we can study further
Open Lightburn > Go to Preferences > Open Preference folder
In the preference folder right click the Backup folder and zip it
Can you send us that zip file, please?
Send to support@lightburnsoftware.com

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