I have the trial version download to my imac running running os 10.11.6
Lightburn crashes when I try to use the tracing tool. Any Ideas why?
When using the rest of the software it seems to work fine. I’m new to the laser software world.
I am still running High Sierra using the latest release of LightBurn in my production and have not seen this before. I plan to update the OS on my test system but have not done so, you are motivating me.
Do you get a crash report when this happens? If so, please send that along with reference to this thread to support at lightburnsoftware dot com and we can take a look.
What are you trying to trace?
Rick,
I don’t get a crash report - when I select the image and click trace it just crashes.
LightBurn Oz
I have tried a few different images - they are all line art images nothing with a lot of detail
Craig
Rick,
I do get a crash report and have sent it via email to
support@lightburnsoftware.com
Craig
I’m running Mohave on my development box, but I’m not getting a crash. I looked at the crash report, but unfortunately the crash is just inside the tracing library we use, and so I can’t tell what died. I’ll poke around and see I can find anything else.
Thanks LightBurn OZ
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